ivr

IVR (Interactive Voice Response)

Virtual Number is your personal reception hosted virtually in cloud telephony environment. In this you get a personal telephone number where your customers can call 24×7. Customers calling to your number are greeted with a message customized specially for you and can select Channels (Simultaneous Incoming calls) set by you to speak with concerned person, leave a voicemail or send a fax to you!

Virtual Receptionist is a cloud based EPABX system for small businesses with more intelligent and simpler call routing, tracking, transfer etc. Virtual Receptionist serves as low cost virtual, intelligent, phone operator for businesses which manages all your business phone communication via single number and platform.

30% DISCOUNT ON IVR SYSTEM

IVR Normal Price Offer Price
(30% Discount)
Setup Call Forward
(0.75 P / Per Minute)
Channels
(Simultaneous Incoming calls)
Validity
IVR 1 Rs. 1999 / month Rs. 1399 / month Free Free Unlimited Multiple 1 Year
IVR 2 Rs. 799 / month Rs. 549 / month Free Free Unlimited Single 1 Year
    • The only difference between IVR 1 and IVR 2 is the channels (Number of Simultaneous Calls).
    • Both package include Welcome Message, Call Forwarding, Call Recording , SMS Alert, VoiceMail, After Hour Supprt etc.
    • The above mentioned prices are indicative of the monthly cost. The plans are available for Yearly tenures only.

 

IVR 1 : 4 Calls be connected at the same point of time and 5th call will go on hold until any of the first 4 disconnects the call.
Example : At one point of time there are 2 customers who are speaking with your Sales Department, 1 Customer speaking with Billing and 1 speaking with Support. IVR 1 – is suitable for larger setup 2 – 10 people team expecting higher number of simultaneous call.

IVR 2 : Only 1 Call can be connected at a point of time. IVR 2 is usually suited for a company wherein there are only 1-2 people and are expecting lesser calls.

Virtual Receptionist is a Phone Service for your Business Which Is:

ivr-img

ivr-img1 ivr-img2  ivr-img3 ivr-img4
Move Office But Not Phone Professional Business Image Never Lose a Business Lead Get Calls When Not In Office
Features
check-icon Welcome Message check-icon After Hours Support check-icon Click to Call
check-icon Multiple Extensions check-icon On Hold Music check-icon Toll Free Numbers
check-icon Call Forwarding check-icon Conferencing check-icon Vanity Numbers
check-icon Call Details check-icon Mini CRM Integration check-icon Number Portability
check-icon Call Recordings

 ivr-professional_greetings Welcome Message

With Virtual Receptionist, the callers can be diverted to multiple departments. Even if the office is small – multiple departments can be created to give the impression of a bigger company.

 

 

Multiple Extensionsivr-multiple_extension

With Virtual Receptionist, the callers can be diverted to multiple departments. Even if the office is small – multiple departments can be created to give the impression of a bigger company.

 

ivr-call_forwadingCall Forwarding

Virtual Receptionist allows you and your employees to stay connected from the road, at home or anywhere you go. With Call transfer, you and your employees can be reached on virtually any telephone in the world whether on your cell, in the office, or at home.
Call Forwarding: Free Call Forwarding : No call forwarding or call connect extra charges. You do not have to extra per minute for call connect charges and is included for Free within the plan,
Types of Call Forwarding

Call Details ivr-call_logs

Virtual receptionist allows you to keep track of all calls made on your number with details such as caller details, time and duration of call, recordings of call etc in real time from anywhere using online control panel.

 

ivr-call_recordingCall Recordings

Call recording is great for Consultants, Lawyers, Real Estate Agents, and other professionals looking to record contractual conversations.

 

 

After Hours Support ivr-after_hour_support

Ask any businessman and he will have stories to share about a big order that came when he was working late in the office. However for every single order won – many are lost because the phone was not answered.

 

ivr-on_hold_musicOn Hold Music

On Hold Music from Virtual Receptionist is a great way to keep your callers happy and engaged while on hold. You can choose from several available music selections or create your own custom music and on hold commercials.

 

 

Conferencing ivr-conference

The audio conference feature allows companies to reduce cost of face to face meeting & work on real time for discussing various issues that require employees / other person to gather together to exchange ideas & information. The employees are no longer require to present physically for attending a meeting.

 

ivr-call_forwadingMini CRM Integration

Track & manage customer data with the new Mini CRM Integration. Add call summary in Notes for later review. Use the follow up section to schedule action on a later date.

 

 

Click to Callivr-transfer_call

Virtual Receptionist provides outgoing call facility at the client backend. Outgoing calls can be made from the computer by clicking on the phone icon situated next to the numbers on the Call Logs View and Customer Contact View.

 

ivr-tollfreeToll Free Numbers

As a small business owner, often times you’re competing with larger companies. An 1800 number / Toll Free Number can make your business more accessible to your customers.

 

 

Vanity Numbers ivr-vanity_no

It is important for certain types of business to have eye catching numbers. When people hear the number on radio advertisement or see the number displayed on a hoarding, banner, print or TV – they memorize it immediately.

 

ivr-number_portabilityNumber Portability

Your existing number (mobile or tollfree) has already been circulated in the market and is present on the business cards and stationery. Using Number Portability it is possible to migrate your existing number on the Virtual Receptionist platform seamlessly.